Shipping policy
Shipping Policy
At SOLEV, we are committed to getting your order to you as quickly and safely as possible.
Processing Time
Orders are typically processed within 1–3 business days.
During periods of high demand, processing times may be slightly extended.
Shipping Times
Estimated delivery times:
- United States: 5–10 business days
- Australia: 5–10 business days
- United Kingdom: 5–10 business days
- Canada: 6–12 business days
Shipping times may vary depending on location, customs, weather conditions, and carrier delays.
Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Please allow 2–5 business days for tracking updates to appear.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us at:
We will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Address
Customers are responsible for providing the correct shipping address at checkout.
If an incorrect address is submitted, please contact us immediately before your order is shipped.
Contact
For any shipping-related questions, contact us at: